Step 1: From the Customers drop down menu, click BROWSE CREDIT MEMOS.

Step 2: Click ADD NEW.

Step 3: Select the customer then fill out the memo #, description and amount due.  Enter the expense account on the line itself. **Anything highlighted in YELLOW is required in order to save.**

Step 4: Click SAVE.

Step 5: You will see the newly added credit memo in the Browse Credit Memos window.

To post the credit memo, follow the steps here.