How to: Delete, Void, Void/Reissue, and Clone Transactions

How to: Delete a Transaction

How to: Void a Transaction

How to: Void and Reissue a Transaction

How to: Clone a Transaction

How to: Delete a Transaction

Transactions can only be deleted when they are unposted.  Unposted transactions will be green on the General Ledger and other transaction grids.  Once a transaction is posted, it can only be voided. Posted transactions appear in white on the General Ledger and other transaction grids.

Step 1: Click GENERAL LEDGER on the left navigation.

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Step 2: Click DELETE from the Actions drop down menu.

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Step 3: Click CONFIRM.

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How to: Void a Transaction

Voiding a Check: The check will be voided and the original bill/check request will be available to pay again. The check # cannot be used again.


Voiding a Bill/Check Request: The bill/check request AND the associated check will be voided. Voided check numbers may be used again.

Step 1: Click GENERAL LEDGER on the left navigation.

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Step 2: Click VOID from the Actions drop down menu.

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Step 3: Click CONFIRM.

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How to: Void and Reissue a Transaction

Void/Reissuing a Check or Bill/Check Request: The check and bill/check request will be voided and a new unposted bill/check request will be available to edit/post/pay.  The check # can be used again.

Step 1: Click GENERAL LEDGER on the left navigation.

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Step 2: Click VOID AND REISSUE from the Actions drop down menu.

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Step 3: Click CONFIRM.

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Step 4: The new unposted transaction will open automatically. Make edits as needed, enter an invoice #, then click SUBMIT. The transaction will now go through the approval flow.

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How to: Clone a Transaction

Step 1: Click GENERAL LEDGER on the left navigation.

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Step 2: Click CLONE from the Actions drop down menu.

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Step 3: The new transaction will open automatically. Make edits as needed, enter an invoice #, then click SUBMIT. The transaction will now go through the approval flow.

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If an accounting team member needs to edit a transaction, they will not be able to if it is not on their approval flow step or fully approved. 

    • Workarounds/Solutions:
    • Project Setup can add an “Accounting Edits” step to the approval flows between the other approver steps allowing them to edit as needed.